Last Updated: 1/6/2025
At Black Swan Tours, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, and phone number
- Billing and payment details
- Booking information
- Tour preferences and feedback
- Any additional information you voluntarily provide
We may also collect non-personal information such as IP addresses, browser types, and website usage data to help improve our services.
2. How We Use Your Information
Your information may be used to:
- Process bookings and payments
- Provide customer support
- Send booking confirmations and updates
- Improve our website, tours, and customer experience
- Send occasional marketing emails (with your consent)
- Comply with legal obligations
3. Photos and Promotional Use
Please note that photos and videos may be taken during our tours. These images may include guests and may be used by Black Swan Tours for promotional purposes, including but not limited to our website, social media platforms, and marketing materials.
By participating in our tours, you consent to the use of these images unless you notify us in writing prior to or during your tour. If you would prefer not to be included in any photos or promotional content, please inform your tour guide or contact us at [Black Swan Tours].
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers necessary to operate our business (e.g., payment processors) or when required by law.
5. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Withdraw consent to marketing communications at any time
- Request deletion of your personal data, where legally permissible
To make such a request, please contact us at: [Insert Email]
7. Cookies
Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions or concerns about this policy, please contact us at:
- Email: [Insert Email]
- Address: [Insert Business Address]
- Phone: [Insert Phone Number]